For vehicles acquired through bank repossession, auction, or tender
🏦 Understanding the Process
When a vehicle is repossessed by a financial institution and sold through public auction or tender, the new owner must complete an Alternative / Forced Transfer to have the vehicle registered in their name. This process is necessary because the original registered owner is typically unwilling or unavailable to consent to the transfer.
This guide consolidates all requirements and step-by-step procedures into one comprehensive resource.
📋 PART 1: Required Documents
Prepare the following documents in clear, scanned format, compiled into one single PDF file before starting your application:
🔹 Auctioneer & Bank Documents:
✅ Certified copy of valid Auctioneer Licence
✅ Auctioneer Registration Certificate and KRA PIN
✅ Certificate of Incorporation (Bank & Auctioneer)
✅ KRA PIN (Bank & Auctioneer)
🔹 Sale & Transfer Documents:
✅ Tender documents (for tendered vehicles)
✅ Letter of instruction from financial institution appointing the auctioneer
✅ Certificate of Sale
✅ Original Purchase Receipt
✅ Discharge Letter from the Bank
✅ Letter from the bank showing the highest bidder
✅ Official Letter requesting transfer
✅ Transfer Form (Form C)
🔹 Legal & Verification Documents:
✅ Sworn Affidavit by the institution auctioning
✅ Sworn Affidavit for the applicant (new owner)
✅ Tape Lift Report from the Directorate of Criminal Investigations (DCI)
✅ Newspaper Advert of the auction sale
✅ Original Registration Certificate (Logbook)
💻 PART 2: Online Application Process (NTSA Portal)
Follow these steps carefully to submit your forced transfer application:
🔹 Step 1: Log In
Visit: serviceportal.ntsa.go.ke
Log into your registered NTSA account.
🔹 Step 2: Select Service
Navigate to Services.
Select Alternative / Forced Transfer.
🔹 Step 3: Fill in Details
Enter all required vehicle and applicant information.
Select Bank Repossession / Auction as the type of transfer.
🔹 Step 4: Upload Documents
Attach the single compiled PDF document containing ALL required documents listed in Part 1.
Ensure scans are original, clear, and legible.
🔹 Step 5: Collection Details
Indicate your preferred Logbook Collection Centre.
Provide ID details of the authorized person who will collect the logbook.
🔹 Step 6: Declaration & Submission
Review all information carefully.
Click Submit.
🔹 Step 7: Make Payments
Pay the Forced Transfer Fee (varies based on engine CC rating).
Pay the Inspection Fee.
Retain payment receipts for reference.
🔍 PART 3: Inspection & Physical Verification
⏳ Mandatory Waiting Period:
Wait for seven (7) full days after submission.
The system will then prompt you to book an inspection.
📅 Book Inspection:
Log into your NTSA account.
Select your preferred Inspection Centre.
Choose an available date.
Confirm and submit your booking.
🔧 Present Vehicle for Inspection:
Bring the physical vehicle to the selected inspection centre on the scheduled date.
Ensure the vehicle is in presentable condition for verification.
📄 Submit Physical Documents:
Visit the preferred NTSA office indicated during application.
Submit all original physical documents that were uploaded online.
These will be verified by NTSA officials.
✅ PART 4: Approval & Collection
📲 Notification:
Upon successful verification and approval, an SMS notification will be sent to the new owner’s registered mobile number.
💰 Charges Summary:
| Item | Amount |
|---|---|
| Forced Transfer Fee | Varies by engine CC rating |
| Inspection Fee | Standard NTSA inspection charges |
⏱️ Processing Timeline:
Approximately 3 working days after successful inspection and document verification.
⚠️ Important Reminders
✅ All documents must be submitted together – Incomplete applications will be rejected.
✅ Original physical documents must match uploaded scans – Discrepancies will delay processing.
✅ The seven-day waiting period is mandatory – No exceptions.
✅ Ensure the vehicle has valid insurance before driving it to inspection.
✅ Keep copies of all submitted documents for your records.
🚗 Need Transport During This Process?
Afrivibe Rentals provides reliable, comfortable transport to help you complete your vehicle transfer:
We can take you to:
📍 DCI Offices – for Tape Lift reports
📍 NTSA Offices – for document submission & collection
📍 Inspection Centres – for vehicle inspection appointments
📍 Bank & Auctioneer premises – for document collection
👉 Book Your Ride via WhatsApp
📞 Call/SMS: 0710899460
🌐 www.kisumuairportcabs.co.ke
Stay compliant. Secure your ownership. Drive with confidence.