Q: Do I need to pay a booking deposit?
A: No. AfriVibe Rentals requires zero booking deposit. You pay only upon pickup.
Q: Are your vehicles insured?
A: Yes. All our vehicles are comprehensively insured and NTSA-compliant.
Q: Are your drivers licensed?
A: Yes. All chauffeurs hold approved Class B3 taxi/cab licenses and have been vetted.
Q: Is fuel included in the rates?
A: Fuel is included for airport transfers within Kisumu. For daily hire, fuel is NOT included.
Q: What are your operating hours?
A: 6:00 AM to 6:00 PM. For special requests outside these hours, please contact us.
Q: Do you offer long-distance transfers?
A: Yes. We transport across Western Kenya and beyond. Contact us for a quote.
Q: How do I book?
A: You can book online via our form, by phone, or via WhatsApp.
Q: What payment methods do you accept?
A: We accept KES and USD cash payments upon pickup.
Q: Can I cancel or change my booking?
A: Yes. Contact us as early as possible to make changes or cancellations.