Published: February 28, 2026 | Courtesy: Kenya Airways Corporate Communications
NAIROBI – Kenya Airways (KQ) has announced the temporary suspension of flights to Dubai and Sharjah until further notice, following the closure of UAE airspace.
The national carrier confirmed the disruption in a statement issued today, citing passenger and crew safety as the primary concern.
✈️ Affected Flights
| Flight | Route | Status |
|---|---|---|
| KQ 310 | Nairobi – Dubai | ❌ Cancelled |
| KQ 305 | Dubai – Nairobi | ❌ Cancelled |
| Freighter Flights | Cargo operations | ❌ Cancelled |
📢 Official Statement
“We wish to inform our customers that we have temporarily suspended flights to Dubai and Sharjah until further notice due to the UAE airspace closure.
As a result, and for the safety of our customers and crew, we have cancelled KQ310, KQ305 and freighter flights.
We sincerely apologise for the inconvenience caused and appreciate your patience and understanding. We will communicate and engage directly with affected customers and provide them with the necessary assistance.
As this is a developing situation, we will provide updates as soon as new information becomes available.”
— Corporate Communications
Kenya Airways
28th February 2026
📞 Customer Assistance
Affected passengers are advised to:
| Action | Channel |
|---|---|
| ✅ Check Flight Status | Kenya Airways website or mobile app |
| 📞 Customer Excellence Team | +254 711 024 747 |
| 💬 WhatsApp Support | +254 705 474 747 |
| 🐦 X (Twitter) | @KQSupport |
🔄 What Affected Passengers Should Know
| Issue | Guidance |
|---|---|
| Rebooking | Options available through customer service |
| Refunds | Process initiated for cancelled flights |
| Cargo Operations | Freighter flights affected; contact KQ Cargo |
| Updates | Monitor official KQ channels for developments |
🌍 Developing Situation
The UAE airspace closure is an evolving situation. Kenya Airways has pledged to provide updates as new information becomes available. Passengers with bookings to Dubai or Sharjah are advised to:
✅ Delay travel until further notice
✅ Contact KQ for rebooking or refund options
✅ Monitor official Kenya Airways communication channels
🚗 Ground Transport Alternatives via Kisumu
If your travel plans have been disrupted and you’re connecting through Kisumu International Airport or need alternative ground transport across Western Kenya, Afrivibe Rentals is here to assist.
We offer:
✈️ Airport transfers – prompt and reliable
🚖 Cab services across Kisumu City
🚗 Car hire with experienced chauffeurs
📍 Point-to-point travel for re-routed journeys
🧳 Flexible bookings for disrupted travel plans
👉 Book Your Ride via WhatsApp
📞 Call/SMS: 0710899460
🌐 www.kisumuairportcabs.co.ke
While skies close, we keep you moving on the ground.