Courtesy: Kenya Airways Corporate Communications
NAIROBI – Kenya Airways PLC (KQ) has confirmed an incident involving flight KQ784, a scheduled service from Nairobi to Cape Town, which experienced a tyre burst upon landing at Cape Town International Airport on 4th August 2026 at approximately 15:30 Hrs local time.
The airline has confirmed that all passengers and crew are safe, and the crew acted professionally in accordance with their safety training.
✈️ Incident Overview
| Detail | Information |
|---|---|
| Flight | KQ784 |
| Route | Nairobi → Cape Town |
| Date | 4th August 2026 |
| Time | 15:30 Hrs local time |
| Incident | Tyre burst upon landing |
| Status | All passengers and crew safely disembarked |
🛡️ Crew Response & Passenger Safety
“Our crew acted in accordance with their safety training. All passengers and crew have safely disembarked and have been taken to the airport terminal.”
Kenya Airways has confirmed that:
✅ All passengers safely disembarked
✅ All crew members are safe
✅ Passengers were taken to the airport terminal
✅ Professional protocols were followed
🔧 Impact on Return Flight
| Flight | Status |
|---|---|
| KQ785 (Return) | ❌ Cancelled |
| Reason | Engineers and technical team working to get the aircraft fixed |
The return flight has been cancelled to allow the airline’s technical team to assess and repair the aircraft.
📢 Official Statement
“We sincerely apologise for any inconvenience this incident has caused. We thank our customers for their patience, cooperation and support, and our crew for their professionalism. The safety and well-being of our crew and guests is always our top priority.”
“We will reach out to affected guests directly for further assistance.”
— Corporate Communications, Kenya Airways
4th August 2026
📞 Customer Assistance
Affected passengers can contact Kenya Airways for support:
| Channel | Details |
|---|---|
| 📞 Phone | +254 711 024 747 |
| +254 705 474 747 | |
| 🐦 X (Twitter) | @KQSupport |
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