Kenya Airways has issued a customer update announcing flight cancellations between Nairobi and New York (JFK) due to adverse weather conditions, including snowstorms, affecting operations in the United States.
❌ Cancelled Flights:
KQ 002 – Nairobi (NBO) to New York (JFK) on 24 January 2026
KQ 003 – New York (JFK) to Nairobi (NBO) on 25 January 2026
⚠️ Potential Further Disruptions:
The airline has also indicated that flights scheduled for Sunday, 25 January (KQ 002) and Monday, 26 January (KQ 003) may be impacted as weather conditions continue to be monitored.
🛡️ Safety First:
Kenya Airways emphasized that the cancellations were made in the interest of passenger and crew safety, which remains their highest priority.
📞 Passenger Support:
Affected passengers are advised to:
Check the Kenya Airways website or mobile app for updates
Contact the Customer Excellence team:
Phone: +254 711 024 747
WhatsApp: +254 705 474 747
X (Twitter): @KQSupport
The airline apologized for the inconvenience and thanked customers for their patience.
🚗 Reliable Ground Transport in Kisumu – Your Local Travel Solution
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When flights change, we keep you moving on the ground. 🚗✨